Refund and Cancellation
Last updated: July 2026
Our books are digital products. The moment your payment succeeds, the full book is unlocked and delivered to you instantly — so, like most digital goods, all sales are final and purchases are non-refundable.
Read before you buy — for free
This is exactly why every title lets you read a generous free preview (about the first 20% of the book), and Book 1 of each series is completely free. Please use the free sample to decide whether a book is right for you beforeyou purchase — once you’ve read the opening, you know just what you’re getting.
Cancellations
Digital books are delivered the instant your payment succeeds, so a digital order cannot be cancelled once it is placed. If you also order a paperback, you may cancel it for a full refund any time before it enters printing — email support@myebooksbuy.com as soon as you can. Once a print order has gone to production it can no longer be cancelled, as each copy is printed to order.
Genuine billing errors
A non-refundable policy never covers honest mistakes. If you were charged twice, charged the wrong amount, or you truly cannot access a book you paid for, email support@myebooksbuy.comwith your order email within 7 days and we’ll make it right, including a correcting refund where a real billing error occurred.
International orders
International card payments are handled by our authorised reseller and Merchant of Record, Dodo Payments, who also manage order-related inquiries for those orders under their own policy.